I am having an issue with the Bill Payment feature?
Please log on to our Online Banking platform and from the menu select “Secure Forms” -> “Secure Email”. In the subject, please write “Bill Pay Issue”. Please provide your first name, last name, member number, and a description of what happened.
You will receive a response in the same business day, unless your request is received after 3:00pm in which case we will respond the next business day.