FAQs

Membership Questions

Call us over the phone 732-530-8100 or schedule an appointment.

When you join you will open a “share” account. All you have to do to keep membership is keep at least $5 in this account and use the account once a year.

A state issue ID and $5.

Account Questions

Please log on to online banking and select the menu option titled ” Additional Services”. In the dropdown, select “Check Reorder”. Checks will arrive within 7 – 10 business days.

We can wire money for you and accept wires on your behalf. To wire money out of your account, please visit any branch with the following information:

Domestic Wire

Bank name
Bank routing number (contains 9 digits)
Beneficiary name (person receiving Funds)
Beneficiary account #
Complete address of beneficiary (no PO Box)

To accept an incoming wire from another party, you will need to provide them the following information:

Receiving Institution:
United Teletech Financial FCU
ABA# 221276011
205 Hance Avenue
Tinton Falls, NJ 07724

Final Credit:
Member’s name, account number, and suffix at United Teletech Financial.

Outgoing Wires Via Secure Mail

You can place a wire request remotely using our Online banking’s secure mail feature.

Please log on to our Online Banking platform and from the menu select “Secure Forms” -> “Secure Email”.
In the subject, write “Outgoing Wire Transfer Request”.

In the message provide the following:

1 Sender’s name
2 Sender’s account number and routing number
3 Amount of Wire
4 Beneficiary Name
5 Beneficiary Address
6 Beneficiary Account number
7 Beneficiary Routing number

You will receive a response in the same business day, unless your request is received after 3:00pm in which case we will respond the next business day.

Please complete the form listed below and hand to your employer.

Direct Deposit Authorization Form

 

221276011

Online Banking

All members with a United Teletech checking account have access to our online banking platform and our Mobile app.

Visit this link: https://www.utfinancialonline.org/tob/live/usp-core/app/register

 

Please log on to our Online Banking platform and from the menu select “Secure Forms” -> “Secure Email”.  In the subject, please write “Bill Pay Issue”. Please provide your first name, last name, member number, and a description of what happened.

You will receive a response in the same business day, unless your request is received after 3:00pm in which case we will respond the next business day.

Please select the “Forgot Username/Password” option to reset your password. If you are still running into any issues, please give our member care team a call at 732-530-8100.

Mobile Device Operating Systems

  • Android devices version 8.0(Oreo) and above.
  • Apple iOS devices(iPhones) version 13 and higher.

Desktop Operating Systems

  • Windows 7 with Microsoft Internet Explorer versions 11 or above, Windows 8, Windows 10
  • Apple OS X using Safari Versions 9 or above.

Debit/ Credit Card Questions

Log onto Online Banking, select Secure Forms -> Secure Email.

In the subject write “New Debit Card”. Please provide your first name, last name, member number, address, and last 4 digits on the card.

You will receive a response in the same business day, unless your request is received after 3:00pm in which case we will respond the next business day. It usually takes 7-10 business days to get a new debit card through this method.

You can also call 732-530-8100.

7-10 Business Days

Call cardholder services at 866-213-2398.

Loans

To a request a payoff(pay off)

Please log onto the Online Banking platform and from the menu select “Secure Forms” and send us a secure email with your payoff request details. We will respond within 2 business days.

Nonmember Request- Please fax the request and the member’s signed authorization form to 732-530-2027. ATTN: Payoff Request. We will respond within 2 business days.